Privacy Policy
This Privacy Policy explains how The Harmony Practice ("we", "us" or "our") collects, uses and protects your personal information when you use our website or engage our services.
We are committed to protecting your privacy and handling your personal and health information in accordance with the Privacy Act 1988 (Cth), the Australian Privacy Principles and other applicable laws and regulations.
Collection of Your Personal Information
You can browse most areas of our website without providing personal information. However, if you contact us, make an appointment, complete a health questionnaire or engage our services, we may collect information including your name, contact details, appointment information and information relevant to your health and treatment.
Health information is considered sensitive information and is handled with particular care.
Use of Your Personal Information
We collect and use your information to:
-
provide and manage your acupuncture and Chinese medicine care
-
manage appointments and bookings
-
provide Yin Yoga classes, workshops and events
-
communicate with you about your appointments and services
-
maintain appropriate health and treatment records
-
process payments
-
meet our legal and professional obligations.
We may also collect non-personally identifiable information about how visitors use our website, such as browser type, pages visited and general website traffic. This information may be used to improve our website and services.
Sharing Your Personal Information
We may use third-party providers to help us operate our practice, including online booking, practice management, payment and website services.
Where we use third parties, we take reasonable steps to ensure that your information is handled appropriately and protected from unauthorised access or disclosure.
We will not sell your personal information.
We may disclose information to other health professionals involved in your care, or where required or authorised by law.
Embedded Content and Third-Party Websites
Our website may contain links or embedded content from third-party websites and services. These services may collect information about your interaction with their content in accordance with their own privacy policies.
This may include services such as our online booking system.
We recommend reviewing the privacy policies of third-party services before providing personal information through them.
Accessing Your Personal Information
You have the right to request access to personal information we hold about you, subject to exceptions allowed by law.
You may also ask us to correct information that is inaccurate, incomplete or out of date.
If you would like to access or correct your information, please contact us using the details below.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes to our services, technology or legal obligations. The current version will always be available on our website.
Contacting Us
If you have any questions about this Privacy Policy or how we handle your personal information, please contact:
The Harmony Practice
Email: welcometotheharmonypractice@gmail.com
Location: Victoria, Australia
If you have a concern about how your personal information has been handled, please contact us first so we can try to resolve the matter. You may also contact the Office of the Australian Information Commissioner (OAIC) if you are not satisfied with our response.
Last updated: October 2026
About
Hi, I’m Lou, an Acupuncturist, Chinese medicine practitioner and Yoga teacher.
My connection with Chinese medicine is a personal one. Over the years, it has supported me through different transitions in life, both physically and emotionally, and helped me develop a deeper understanding of the connection between our bodies, our emotions and the way we move through the different seasons of life.
That experience ultimately led me to study Chinese medicine and become an acupuncturist. I’ve always had a natural affinity for caring for people, and I love that Chinese medicine allows me to look beyond individual symptoms and understand each person as a whole.
Alongside acupuncture, I’ve been teaching yoga for almost 10 years. I began with Vinyasa, but particularly since becoming a mum, I’ve found myself drawn towards the slower, more nourishing qualities of Yin. Yoga and Chinese medicine now naturally come together in the way I approach wellbeing — creating space to slow down, listen to the body and reconnect with ourselves.
At The Harmony Practice, my intention is to offer thoughtful, individualised care and a space where you can feel supported through your own seasons and transitions.
A space to slow down, reconnect and come back to you!
Louise Barbagallo
AHPRA Registered Acupuncturist & Yoga Teacher
How can I help?
Women's Health
Supporting women through different stages and transitions, with an individualised Chinese medicine approach.
Menstrual health • PMS/PMDD • Fertility support • Perimenopause & menopause • General wellbeing
Emotional Wellbeing
Supporting the nervous system and emotional wellbeing during periods of stress, change or overwhelm.
Stress & anxiety • Low mood • Sleep difficulties • Feeling overwhelmed • Emotional regulation
Everyday Health & Wellbeing
Supporting your body through everyday health concerns, helping to restore balance and promote overall wellbeing.
Muscular tension & pain • Digestive health • Headaches • Fatigue & low energy • Sleep • General & preventative wellbeing
Where to find me
You will find me on Wurundjeri country, in the beautiful neighbourhood of Preston West, close to the Merri Creek, south of Bell Street
***Exact location will be sent after booking has been confirmed*****
Contact me
welcometotheharmonypractice@gmail.com
© 2026 The Harmony Practice • Preston West, Kulin Nation • welcometotheharmonypractice@gmail.com
We respectfully acknowledge the Wurundjeri people of the Kulin Nation, the traditional custodians of the land on which we live, work, heal and create.
We pay our respects to Elders past, present and emerging as well as to all Aboriginal and Torres Strait Islander people in the wider Naarm community and beyond.
Sovereignty was never ceded. This always was and always will be Aboriginal Land.